About Us

About Us

 

 

 

 

 

 

 

In 2012 i set out to start a taxi company in Cheltenham that focused solely on delivering great user experiences, offered something different, and didn’t cost the earth.

I couldn’t rely on the legacy of past taxi firms as the basis for my new company, instead I challenged the conventional formula and created a new approach with customer satisfaction at the heart of the business.

A little about me..     

Born in Glasgow raised in Cheltenham, my name is Jim Hughes and I am proud to be the founder of the company Clearway Cars, a newly established Cheltenham Taxi service.

My background in management is worlds apart from that of a taxi driver, but the years of experience and knowledge gained has helped me develop a determination to deliver quality in everything I do.

After 25 years in manufacturing industry I needed a change in direction, a fresh start, something new outside of my comfort zone.

With my brother and various family members already in the taxi business, it’s almost inevitable that I follow suit, so in December 2009 I applied to Cheltenham Borough Council for a Hackney Carriage licence.

January 2010 now licensed I join my brother Rob at Rob’s taxis, a company with a very well earned reputation for performance and quality of service with contracts that include Gloucestershire County Council.

My ever increasing desire to start my own company finally shines through and plans to launch Clearwaycars begin.

Although in its infancy Clearway Cars has already started emerging as a company that lives up to expectations.

My promise to you is that we will always deliver the very best service we can at the lowest possible cost.

Why choose us?

Because we promise to provide an honest, reliable & cost effective service.

Clearway Cars  are fully committed to maintaining customer satisfaction, trust and integrity by delivering a first class service to all our clients.

High profile work – We have an outstanding client list. We serve one of the country’s largest printed circuit board manufacturers and its subsidiaries. And always trying to expand our client list.

Talented Drivers – We recruit commercial, innovative drivers who have both excellent technical skills and a determination to give the very best service to clients. This means working with the best.

Diversity – We aim to provide a working environment where diversity and inclusion are embraced and where the principles of mutual respect, dignity and understanding are at the core of everything we do.

Learning & development – We place great emphasis on developing talent, ambition, imagination and intuition. We want to attract and retain the very best drivers by offering them a challenging and rewarding career, developing their potential to the full and creating and maintaining an environment in which they can thrive.

Rewards – We offer competitive prices and rewards to all our customers by way of a loyalty scheme. Save money as a returning customer, the more you travel the more you save.

Flexibility – We understand that personal circumstances require flexibility and offer a selection of working options that balance individual and business needs. We are as flexible as you need us to be.

Social responsibility – Supporting our local community and caring for the environment is something that we take very seriously. We encourage as many of our drivers as possible to get involved with our charity and environmental programmes

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OUR SERVICES

OUR SERVICES

 

 

 

 

 

 

 

 

Some of the services we provide are but not limited to :-

  • Cheltenham local taxi service
  • All airport/seaport/distance travel covered
  • Corporate business travel
  • Sporting events
  • Online Quote/booking process
  • Online call back facility
  • Smart phone direct booking app
  • Email/text confirmation of booking
  • Live traffic updates (to avoid unwanted delays)
  • We monitor our vehicles 24/7 using the very latest GPS technology
  • Free In Car Wifi ( Request during the booking process )
  • In car universal phone charger
  • Every vehicle can be tracked day or night for your peace of mind
  • Disabled passengers catered for
  • Complimentary bottled water (pre-booked long distance)

Our large group capacity vans, cars and experienced staff are always available to help plan comfort and convenience for your transportation requirements.

Whether it’s a trip away to a special event or regular weekly services, we can provide your transportation at a cost that pleases you.

 

 

 

 

 

 

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OUR DRIVER’S

OUR DRIVER’S

 

 

 

 

 

 

 

 

All our drivers are fully insured, licenced by Cheltenham Borough council, CRB checked and Qualified to NVQ level 2 and abide by our strict code of conduct.

Clearways uniformed drivers are always well presented, courteous and professional to a level that reflects our commitment to you.

We always welcome feedback to help us in our pursuit of excellence, you can talk to our drivers about our service levels they will pass on any feedback. In an effort to improve our services to you We will e-mail you a link to our review page giving you an opportunity to rate and review our driver and service levels or alternatively you can leave feedback on twitter.

Your opinion is important to us so we encourage client feedback. There is no such thing as negative feedback we view this as a shortfall in our promise to you and an opportunity to improve our services.

 

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